We'd Love to Hear from You.
Whether you have a question about our saffron, need help with an order, or want to explore bulk purchases – we’re here.
Contact Info.
Some information that you may want to know
CALL US
+91 9642 342 430
EMAIL US
We respond within 24 hours.
support@kasmirana.com
we usually reply within an hour.
+91 9642 342 430
ADDRESS
(Mon–Sat, 10 AM – 7 PM IST)
Pampore, Pulwama, J&K – 192121
Contact Info.
Some information that you may want to know
+91 9876543210
Pampore
Pulwama, J&K – 192121
support@kasmirana.com
+91 9876543210
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FAQ - QUICK ANSWERS
Frequently Asked Questions.
Is your saffron really 100% pure Kashmiri?
Yes. Every batch of Kasmirana saffron is GI-tagged Kashmiri Mongra grade and independently lab-tested before packaging. You can verify the purity by scanning the QR code on your pack.
How long does delivery take?
We dispatch orders within 1-2 business days. Delivery takes 3-5 days for metro cities and 5-10 days for other areas across India. International orders take 7-15 business days.
Do you offer free shipping?
Yes. We offer free shipping on all orders within India — no minimum order value required. International shipping charges are calculated at checkout.
What if I receive a damaged product?
Take a photo within 24 hours of delivery and email it to support@kasmirana.com. We will send a replacement at no extra cost or issue a full refund — your choice.
Do you sell in bulk or wholesale?
Yes. We offer special pricing for bulk orders (100g and above) and wholesale partnerships. Email us at bulk@kasmirana.com or select “Bulk Orders” in the contact form above.
How should I store saffron?
Store in a cool, dry, dark place – ideally in an airtight container away from direct sunlight. Properly stored Kasmirana saffron retains its potency for up to 2 years.